Product Warranty

Warranty Period

  • Aussie Traveller Products - 12 months
  • Aussie Traveller 4 Layer Vinyl - 12 months
  • Aussie Traveller Ripstop Vinyl - 3 years
  • Robot Trolley Products - 2 years
  • SOG Products - 2 years
  • Thule Products - 2 years (On items we import & are purchased from us)
  • TRED Products - 12 months (Limited lifetime warranty on selected products only)

Aussie Traveller will undertake all steps necessary to resolve any fault with our products as quickly and with as little inconvenience to our customers as possible. Should a defect covered by this Warranty appear, please contact Aussie Traveller within 7 days of first becoming aware of the defect. Aussie Traveller will assist the customer to rectify and resolve any product issue that may arise.

Click here to view the Aussie Traveller Warranty Statement.

Product Safety Recall

Quell Firestop

Do you own this product? Click here for recall information.

Need to make a warranty claim?

Please complete & submit the Warranty Claim Request form below. Note we will not be able to process your warranty request until we have received the completed form. If you have any further queries, please contact warranty@aussietraveller.com.au